INTERCULTURAL AWARENESS:
Connect, Communicate, & Lead across cultures
Now Offering In-Person Training
WHAT IS INTERCULTURAL AWARENESS TRAINING?
This interactive training experience is designed to help individuals and organizations effectively communicate and engage across cultures. Through real-world examples, facilitated discussion, and practical application, participants will develop awareness of cultural norms, communication styles, and behavioral differences.
Drawing from lived international experience and facilitation across diverse groups, this training emphasizes understanding over assumptions This equips participants with tools to navigate cultural differences with confidence and respect.
Who
Service industry professionals. Community organizations.
Corporate teams.
Where
At The Core will come to your business.
Why
Help individuals move from uncertainty to understanding, and from assumption to awareness.
What can you expect to learn?
Understanding Cultural Differences
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Explore how culture shapes communication, expectations, and behaviors
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Recognize key differences in values such as time, hierarchy, and individualism
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Build awareness of your own cultural lens and how it impacts interactions
Enhancing Customer & Community Experience
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Apply cultural awareness to improve service delivery and engagement
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Prepare teams to interact with international guests, clients, and colleagues
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Create more inclusive and welcoming environments
Navigating Social & Workplace Norms
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Learn common differences in dining etiquette, personal space, and service expectations
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Understand variations in queuing (lines), group interactions, and shared experiences
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Explore how cultural norms impact customer service and workplace dynamics
Communication Styles Across Cultures
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Understand direct vs. indirect communication preferences
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Learn how tone, body language, and context influence meaning
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Practice adapting your communication to reduce misunderstandings
WHO IS THIS FOR?
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Service industry professionals
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Frontline staff and customer-facing teams
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Community organizations and city initiatives
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Corporate teams working across cultures
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Organizations preparing for global events
TRAINING FORMAT
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60–90 minute sessions or half-day workshops
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Interactive discussions and real-life scenarios
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Customizable based on industry or audience